QuizRR improves workplace dialogue in factories in China

Together Åhléns, Kicks, Axfood, Martin & Servera and Filippa K and with support from Axfoundation, a joint project has been initiated that will train factory workers and management in China. The QuizRR WE (Worker Engagement) training is designed to help improve workplace dialogue and worker engagement in factories in China, using QuizRR’s digital training solution combined with onsite face to face training. The training builds on the pilot project for WE Blended Learning completed with Axfoundation & Axfood in 2017.

“We support and promote innovations like QuizRR because we want to accelerate increased knowledge among factory workers. Auditing is not the final solution and QuizRR is about capacity building, a joint collaboration between supplier and buyer.” – Viveka Risberg, Program Director at Axfoundation.

Worker’s dialogue and engagement at the workplace have shown positive results, based on previous pilot projects, with the aim to decrease employee turnover by improving worker management relations and workplace dialogue. Blended learning is an effective way to build and sustain knowledge for the whole organization. It is also a good way to build in-depth knowledge for individual employees, using both the advantages of a digital tool and face to face learning on site.

– To a factory, blended Learning is a worker retention project. It improves internal communication by establishing a new and efficient channel. Workers will then know that management is listening and caring about their voice. Thanks to this project, we believe worker turnover rate will decrease in 2019, says Chan, CSR Manager of Austra Factory, China.

The QuizRR solution ensures that all workers in the factory have access to training in problem solving, nomination and election processes, learning about the benefits of having worker representatives and an understanding of the shared benefits of increased dialogue for both the employees as well the factory.

“The main objective of the classroom training is to raise awareness about workers’ involvement from bottom to top instead of top to bottom. I think the training may have positive effect to raise workers’ awareness.” – May Zeng, local representative of Martin & Servera.

The QuizRR WE blended learning project is ongoing from autumn 2018 until mid 2019.