Training in rights and responsibilities

Weak labor rights and poor working conditions at production plants in China and Bangladesh are well known problems. It manifests itself through illegal or unpaid overtime, no right to organize in trade unions, low wages, poor dialogue between workers and employers, lack of occupational health and safety, poor fire safety and sometimes discrimination. The disadvantage for the factory owner is high staff turnover, a non-stable workforce with conflicts and quality problems related to the production. For buyers, it’s a supply chain management problem and many companies seek to address the non-compliances through audits and monitored corrections.

But it’s not enough.

In some cases factory workers are not aware of their legal rights or lack the means to make demands. In other cases, the cultural, social or political context put up barriers for employees to exercise their rights. The suppliers in turn might have weak management systems or simply no motivation to ensure worker’s rights. Managers at various levels act differently, and do not have a coherent view on what is (a) right, legal, fair and pro-active.

QuizRR is an educational tool aimed on contributing to increased knowledge of worker’s rights and obligations. QuizRR stands for Quiz Rights & Responsibilities and is developed for workers and managers at all levels in a processing factories in China, Bangladesh and Mauritius. There are three QuizRR modules: the basic RR (Rights and Responsibilities), WE (Worker Engagement) which aims on developing well functioning social dialogue on the workfloor and Wage Management for sound wage systems.

Training is carried out on tablets in the factory and can be done individually on in a group session. The quiz questions are based on customized short films shot in factories, performed with local actors on local language. The training data (quantity of users and training result) is visualized in a data portal accessible for  supplier and buyer. Consequently, QuizRR allows buyers to monitor how suppliers are working to train their staff, what they learned and where additional efforts are needed.

The overall goal is to provide workers with knowledge that allow them to exercise their rights. This objective is consistent with Axfoundation’s efforts to drive transformative change on working conditions throughout the company’s value chains.

In 2015-2016, Axfoundation  supported companies in the Axel Johnson Group to sign up for QuizRR through 25 pilot licences. Six companies are using QuizRR in their Chinese supplying factories: Axfood, Filippa K, Kicks, Åhléns, Martin & Servera and AxInter.

QuizRR is used at approximately 150 factories in China and Bangladesh and has trained almost 50,000 people (March 2018).

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